Wadi Al Safa Medical Center (‘we,’ ‘our,’ or ‘us’) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect personal information through our website (alsafahealth.ae) and related digital services (‘Service’). By using our Service, you agree to this policy.

a. Personal Information 
– Contact details (name, email, phone number). 
– Demographics (e.g., date of birth) if provided through appointment forms. 
– Health-related data, such as medical history, diagnoses, or treatment information, shared when booking or communicating with healthcare providers.

b. Technical & Usage Data 
– IP address, browser and device type, operating system, referring pages, pages visited, timestamps, and interaction data collected via cookies, pixel tags, or similar tools. 
– Analytics information related to website performance and user behavior.

Information may be used to:
– Facilitate appointment bookings and deliver healthcare services.
– Respond to inquiries and manage patient care.
– Improve and analyze our Service performance.
– Communicate updates, promotions, or health notifications (with your consent).
– Comply with legal and regulatory obligations in the UAE.

We do not sell or rent your personal data. Disclosure may occur:
– To authorized healthcare professionals for treatment purposes.
– To third-party service providers (e.g., payment processors, IT services) under strict confidentiality.
– When required by law or regulatory entities such as DHA, DOH, MoHAP.
– In connection with potential business restructuring or sale, when data may be part of transferred assets.

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may manage cookie preferences via browser settings, but this may impact certain functionalities of the site.

We implement industry-standard security measures to protect your data. Your personal data is retained only as long as necessary to fulfill the purposes outlined here or as required by law.

Subject to UAE regulations, you may:
– Access your personal data.
– Request corrections or updates.
– Withdraw consent for marketing communications.
– Request deletion of data, where applicable.

Our website may include links to external sites. We are not responsible for their privacy practices. We encourage you to review their policies directly.

We may update this policy periodically. The ‘Effective Date’ reflects the latest revision. Continued use of our Service indicates acceptance of any changes made.

For questions or requests related to your data:
– Email: office@alsafahealth.ae or wadialsafamc@gmail.com
– Phone: 045769394 | 0561998073
– Address: Ajmal Sarah Tower, Wadi Al Safa 5, Dubailand – Dubai